S7PR 2EN02 - The art of saying no: conflict and negociation

Saying “no” is not an easy thing. Either we need to confront our opinion or we need to enter in negociation. So how to become a unstoppable negotiator ? In this training, you will learn the techniques explained by former agent FBI agent Chriss Voss to become the best negotiator! Negotiating is the subtle art of saying “no”. As Chriss Voss says: “He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.” The key is to develop the ability to actively listen while using your influence. To do this, you have to defend your point of view and avoid the trap of soft consensus. Because yes, there is some virtue in the conflict: To quote Chriss Voos, “Conflict brings out truth, creativity, and resolution. This course includes as much theory as practice (workshops). Students will learn some coaching tools that will allow them to effectively manage their working relationships with others as well as your own-self leadership. • Active listening skills • Assertive communication • Non-violent communication • Influence skills

Luz D'ANS

Séminaire

English

To be a Graduated Bachelor student and fluent in English

Spring 2024-2025